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General Questions

If you have an inquiry about a specific order you made online at and you have the order number please fill out the online order inquiries form. For all donation requests, go to .

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By clicking on the Submit button below, you consent that your inquiry, including your personal data, will be transferred to W.R. Case & Sons Cutlery Co. in the U.S.A, which country may not provide the same level of protection of your personal data as your country, for it to handle your request, including by using a third party provider in the U.S.A. For further information regarding the processing of your personal data, please see the privacy policy. If you do not want to use this online form, you may contact us at our Consumer Relations Team at: 33 Barbour Street, Bradford, Pennsylvania, 16701.

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